asert are presently conducting customer satisfaction surveys and analysing the
results for housing associations and
contractors all over the country. We have
also been involved in consultation exercises ensuring tenant involvement in the
development of Neighbourhood Plans.
asert has been set up to enable tenants and residents to scrutinise and improve the housing services they receive. asert employs tenants and residents, training them to ensure that the best possible services are delivered.
asert is a pioneering, independent organisation which provides a range of new services that will empower communities to get the best form local providers .
Our broad range of bespoke service offerings will include an innovative approach to services; tenants will be trained to externally assess and independently verify the services they receive from providers.
Individuals will be placed at the heart of all service delivery, whilst receiving skills and training, paid employment and the opportunity to develop tenant led services and products.
Core to our organisational ethos is providing the best service at the best value.
Through asert, decisions will be made for communities by people at the heart of them
The 'think tank' session provided an overview of past incentives like CESP and CERT and helped encourage a debate by registered providers by offering information on maximising funding opportunities with the latest incentives on fuel poverty and how tenants play an invaluable part.
asert, 3rd Floor, Universial Square, Devonshire Street North, Ardwick, Manchester, M126JH
tel: 0161 274 0875email: firstname.lastname@example.org